Reference

How ner188 Handles Your Personal Information

Your account details, payment activity through DANA, OVO, and GoPay, and session data are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionLocal Wallet PrivacyCookie ControlsData Access RequestsRetention Policy
ner188 How ner188 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat in the lobby, by email, or through the help centre linked in your account dashboard.

Team online

Live Chat

Open the chat widget inside your account dashboard to speak with our support team directly about any data or privacy question.

Email Support

Send your data request or privacy concern to our support address. Include your registered account details so we can locate your records.

Help Centre

The help centre in your account settings covers common data requests, cookie controls, and how to submit a formal access or deletion request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data handling are built into how ner188 operates day to day. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security Your account is protected with password hashing and session tokens. Suspicious login attempts trigger a verification step before access is restored to your wallet or game history.
Cookie and Tracking Controls We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can block non-essential cookies through your browser without losing access to your account.
Data Retention and Deletion Active account data is retained while your account is open. After closure, we hold records for the period required by applicable Indonesian law, then delete them from our systems.
Requesting Changes or Access To access, correct, or request deletion of your personal data, contact support via live chat or email with your account details. We aim to respond within the timeframe local law requires.

Common Questions About Your Privacy on ner188

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach out through live chat or the help centre.

We collect your registration details, login records, and transaction history tied to your DANA, OVO, or GoPay activity. Device and session data is also collected through cookies to keep the lobby running smoothly.

We do not sell your data. We share it only with payment processors like DANA, OVO, and GoPay to complete transactions, and with regulatory bodies where Indonesian law requires it.

Contact our support team via live chat inside your account dashboard or by email. Include your registered account details and we will process your access request within the legally required timeframe.

Yes. Submit a deletion request through live chat or email. We will remove your data after the retention period required by applicable Indonesian law has passed following account closure.

We use session cookies for login and analytics cookies to understand how the lobby is used. You can block non-essential cookies in your browser settings without losing access to your account.

We retain your records for the period required by applicable Indonesian law after account closure. Once that period ends, your data is deleted from our systems. Players in Bekasi and elsewhere are covered by the same retention rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.